Danny Brown - Latest Comments in I Want to Fall in Love With You

Re: I Want to Fall in Love With You

Vasey — Fri, 04 Jun 2010 12:53:43 -0000

Honestly, I envy to people that are still being romantic.
Long time ago, I was also romantic, but there were so many lies, so many lies that now cannot love nobody.

Re: I Want to Fall in Love With You

Amanda Beals — Thu, 21 May 2009 18:58:04 -0000

If only love were easy, Danny. I concur, per usual, with your sentiments. The waiter has tapped corporations shoulders and asked to pay the bill in terms of customer service. I can only safely think of a few companies that walk the talk. My take, which has been from the side of corporations for too long, is that corporations are simply not willing to sacrifice money and time building relationships. You can not teach love, you can not buy love. I like to think of Ghandi when he wrote, "Be the change you want to see."

Re: I Want to Fall in Love With You

Heather Whaling — Tue, 19 May 2009 22:29:45 -0000

When you consider that divorce rates are so high, it seems that people have a hard enough time with real-life love. It's scary to think how companies will act in virtual "game of love." Like any relationship or marriage, this requires work and constant attention. I hope businesses understand that social media isn't like just going out on a few dates (i.e., sending out a few tweets). However, like a great relationship, if you put in the required time, energy and commitment -- it can be a wonderful thing. Danny, as always, great post.

Re: I Want to Fall in Love With You

Maria Reyes-McDavis — Tue, 19 May 2009 14:56:00 -0000

I'm absolutely in love with how you worded this post. Such and important concept that marketers/companies/orgs need to get back to, nothing else really matters. Groovy stuff Danny :-)

Re: I Want to Fall in Love With You

John Haydon — Tue, 19 May 2009 13:14:30 -0000

I bet $50 that you could have.

Re: I Want to Fall in Love With You

John Haydon — Tue, 19 May 2009 12:19:30 -0000

Companies also have a great opportunity when the "honeymoon is over", which will happen. In this case, companies can create a “higher love” by:

*Admitting they're wrong - quickly
*Doing the unexpected to apologize
*Make the love new again with surprises
*Love every part of me (not just my needs for their product)
*Love my customers too.

Re: I Want to Fall in Love With You

Stuart Foster — Tue, 19 May 2009 11:49:20 -0000

Being a caring, genuine person=Win. You can't fake it and you certainly can't try to hide it if you have it going on. This is why I still don't understand the reason that B2B has to exist within a noxious vacuum of boring...

Re: I Want to Fall in Love With You

MSchechter — Tue, 19 May 2009 11:47:22 -0000

Treating people like people is one thing and business that do not do that are truly bound to fail.

What I am talking about is those who are interested in entering spaces like this, but just want to make sure they have their legs beneath them when they enter.

These tools have caused a massive shift in power and companies that are able to embrace them have a great potential to thrive while those who just dont get it will likely continue to struggle.

Re: I Want to Fall in Love With You

Tim Jahn — Tue, 19 May 2009 00:13:27 -0000

I understand your point Michael. But the thing that's crazy is that this "interacting" companies are slow to learn isn't anything earth shattering. It's simply treating people like people.

The sad part is companies aren't used to treating people as such. They're used to treating people like numbers, like mindless robots, and ensuring that we continue to act that way. Now that people have more tools to voice their opinion, companies are confused. Their numbers are talking...and making decisions...

Re: I Want to Fall in Love With You

MSchechter — Mon, 18 May 2009 23:58:44 -0000

I doubt it's a matter of interest. I'd bet it is more an issue of strategy. Sure, it is fairly easy to use these tools, but jumping in without a solid plan for how this social world fits into your business can do more harm than good.

Re: I Want to Fall in Love With You

MSchechter — Mon, 18 May 2009 23:31:36 -0000

It is actually fitting to my comment above. It is time to take the things we've come to known as common sense and reexamine.

Re: I Want to Fall in Love With You

MSchechter — Mon, 18 May 2009 23:30:38 -0000

One thing to keep in mind is that many companies are just discovering the tools that make it easier to connect with their customers on this level. I know us many of us who read this blog are used to connecting in this space, but give corporations a chance to catch up. Sometimes it is hard to turn around the titanic... Marketing is what most companies know... interacting is what they need to learn. I have faith that many will.

Re: I Want to Fall in Love With You

fendergurl — Mon, 18 May 2009 23:14:45 -0000

Danny, you have managed to capture the 'romance' of business and the delicate 'dance' that takes place between a business and the client. It IS really quite elegant when the steps are taken with care. A business that is putting some energy and caring into getting to know who their clients really are, is going to be 'showing the love' required to have some repeat customers.

How 'lovely'.

Re: I Want to Fall in Love With You

MSchechter — Mon, 18 May 2009 23:09:20 -0000

I have to give you serious credit for taking on KISS, one of the most common place business acronyms. I've always been a fan of Keep It Simple Stupid, but I might have to change my mental picture of those letters. Thanks for the inspiration as always Mr. Brown!